Account Manager

Dropsolid designs, builds, hosts, evolves and creates powerful websites with results. Combined in a digital ecosystem with at its base a CMS (Drupal), marketing automation (Mautic), personalization (Apache Unomi), and even AI. Traditional systems make way for innovative Digital Experience Platforms. Starting from a strong digital strategy, we create the best online experiences for organizations and all their stakeholders.

Our culture is as important as our code, and it’s reflected in our 6 core values: Trust, Connect, Help, Challenge, Grow and Enjoy. They're the foundation and heart of our company. Driven by an open culture, with a focus on long-term relationships and with a passion for customer intimacy, we always put our customers and their needs first.

Our Dropsolid DXP product in combination with our solution services ensure that our customers can build a real Digital Experience. With our open source Dropsolid DXP, marketers build hyper-personalized experiences across all digital channels and developers build a scalable website with open technology. We start by building a digital strategy and look for the right converting solutions. A powerful Drupal 10 website, a multimarket platform in 25 different languages ​​or a hyper-personalized marketing automation flow? And it doesn't stop there! After the sale, we guide the customer and offer the opportunity to further expand the digital experience or rely on one of our extensive (marketing) services.

As a Business Developer you are responsible for managing and expanding our international customer portfolio. You will start with an existing customer portfolio and are encouraged to discover new opportunities.

Responsibilities

  • You are responsible for developing sustainable customer relationships, you provide commercial guidance and always think critically with the customer.
  • You will work closely with digital marketing colleagues, service delivery managers, solution architects and the sales team.
  • You ensure that value for the customer is delivered according to the projected return on experience/investment. You always ensure that the customer receives the correct value.
  • You manage the commercial strategy in the field of marketing and technology and determine the next step together with the customer.
  • During a commercial process, you are responsible for smooth and clear communication between the different teams within Dropsolid.

 

Job requirements

  • Experience as a Business Developer, preferably in the digital sector.
  • Knowledge of or affinity with the sale of SaaS products and/or digital services, Enterprise software, open source and/or Drupal technology.
  • The mindset to always think in terms of customer centricity. You have smooth commercial skills. You build a relationship of trust with your customer, detect needs and requirements and respond to them.
  • A results-oriented attitude, shows enormous commitment and is triggered by commercial targets.
  • A strong dose of self-confidence supplemented with a healthy dose of creativity.
  • The drive, together with the sales team, to strive to achieve the targets.
  • The motivation to further develop and maintain existing customer relationships.
  • A fluent knowledge of Dutch and English, French is a plus.

What do you get in return?

  • You will be working in a challenging, innovative company with a clear vision, focused on our 6 core values.
  • All employees within Dropsolid are involved in the growth of Dropsolid and get he opportunity to contribute ideas and develop themselves.
  • You can count on the support of an ambitious and enthusiastic ten-person team in Ghent.
  • A fortnightly Thursday drink, fun team activities and a quarterly team event.An interesting salary package with extralegal benefits, 12 ADV days and many growth opportunities.
  • Entrepreneurship and ambition are strongly encouraged within Dropsolid. You will have the opportunity to detect opportunities, to contribute ideas to the company by improving processes and to realize your personal ambitions.
  • You are, as it were, an indispensable link in the growth of Dropsolid.
  • You detect new opportunities in the market and you actively contribute to the growth of Dropsolid. Feel free to click through to view our success cases: https://dropsolid.com/nl/cases