Functional Analyst

Dropsolid designs, builds, hosts, evolves and creates powerful websites with results. Combined in a digital ecosystem with at its base a CMS (Drupal), marketing automation (Mautic), personalization (Apache Unomi), and even AI. Traditional systems make way for innovative Digital Experience Platforms. Starting from a strong digital strategy, we create the best online experiences for organizations and all their stakeholders.

Our culture is as important as our code, and it’s reflected in our 6 core values: Trust, Connect, Help, Challenge, Grow and Enjoy. They're the foundation and heart of our company. Driven by an open culture, with a focus on long-term relationships and with a passion for customer intimacy, we always put our customers and their needs first.

To continue our story, we are looking for a passionate functional analyst who wants to create impact for our clients! As a functional analyst, you advise the customer on a wide range of issues. You translate current digital possibilities into concrete solutions that are tailored to the wishes and needs of our customers. Your knowledge of the digital landscape plays a crucial role in this, since you advise about the possibilities and opportunities for their business.

Responsibilities that excite you:

  • You are interested in the business and the needs of the customer and ask the right questions.
  • You translate the customer's needs into a functional analysis that is used as a blueprint for the development of websites, webshops and other online applications.
  • Together with the UX designers, you work out the prototypes, mockups, screenflows and wireframes to support a finished functional analysis.
  • You organise and lead workshops with the customer in which you distil the information from the discussions analytically and ensure a crystal-clear functional analysis.
  • You process the statistics from various tools to underpin your verbal and written advice.

Dropsolid encourages diversity and individuality and is proud to work with talents from different backgrounds. We try to create an environment in which all talents can develop to their full potential, regardless of gender, age, cultural origin, nationality, or function limitation.


Job requirements

  • Minimum of 3 years' experience in a similar position in the digital sector, possibly combined with previous work experience as a (Drupal) developer.
  • Knowledge of processes such as design thinking or similar.
  • Practical experience with prototype software such as Figma, Axure or Balsamiq and knowledge of the best practices of user-friendly design.
  • Knowledge of how CMS systems (preferably Drupal) work and how they can be used for our customers.
  • Experience with a wide range of tools to reinforce your analyses and digital advice Google Ads, Screamingfrog, MOZ, Hubspot. Knowledge of Google Analytics, Hotjar and Optimizely is a plus.
  • Appetite to work in an agile way.
  • The ability to speak the language of the customer as well as the language of our designers and developers.
  • A strong sense of responsibility and solution-oriented thinking.
  • Smooth customer communication skills and experience with leading workshops and giving presentations.
  • Aptitude for following up the preparatory process with the customer in a structured and planned way.
  • Good knowledge of Dutch and English. French is a plus.
  • Experience as a UX designer is a plus.

What do you get in return?

  • You will be working in a challenging, innovative company with a clear vision, based on our 6 core values
  • All employees within Dropsolid are involved in the growth of Dropsolid and get the opportunity to think along and to develop themselves.
  • A varied job with challenging projects surrounded by a young and motivated team in Gent.
  • You can count on the support of an ambitious and passionate ten-headed team in Ghent. Effective training and guidance is ensured by our senior functional analyst/strategist with whom you will work closely.
  • A cheerful Thursday drink and regular team activities.
  • An interesting salary package with extralegal benefits, 12 ADV days and many growth opportunities.