Achieving these ambitious goals required a partner that would be able to both untangle complex technical systems and guide the IVAGO team towards true digital transformation. The choice for Drupal as the fundamental technical framework was an obvious first step. IVAGO’s internal editorial team was looking for strong content management capabilities that would allow marketers and copywriters to generate media through a ‘create once, publish everywhere’ model.
Dropsolid would prove to be the perfect match to execute on this strategy, thanks to the combination of Drupal expertise, prior experience with intermunicipal organizations and complex government projects.
An initial strategy track with Ordina Clockwork had led to the creation of a customer-centric digital blueprint, including customer journeys, user experience designs and wireframes. The Dropsolid team set to work to draw up a functional analysis, followed by development and implementation of a brand-new Drupal 8 website with an integrated online citizen portal.