2021, the second year of a worldwide pandemic. A period like this brings uncertainties, disconnection ad a lot of doubt. However, it doesn't have to be just that. For Dropsolid, the past year also brought a lot of benefits. You instinctively fall back on what really counts. We’ve translated this into the connection with our clients, the connection with our colleagues, and the connection with our mission and vision.
More than ever we checked in with our clients, through account management, with steerco’s, and by presenting proactive ideas. But also with a spontaneous phone call for example. More than 70% of our turnover comes from existing clients. Something we’re extremely proud of because it shows confidence in Dropsolid as a partner and in our people.
“Help organizations to become the best digital version of themselves.” It’s an expertise, but above all, a people business. Our people work with people and for people. Each and every one with tons of passion and lots of expertise. We like to let our colleagues determine their own balance and give them freedom but also responsibility. Through daily news updates, our Whatsapp group, extra check-ins, remote quarterly reviews... we ensured that our colleagues kept communication and that connecting was stimulated. The vibe and fire are still there, our company event in early November more than proved that!
With Dropsolid, we’ve been building on the same mission for years: “We make complex marketing technology accessible for ambitious companies, organizations, and governments to enable them to create the best digital version of their organization”. We’re very loyal to our vision to do this in an open way: with open source technologies. “We want to make, not take”, and in this way contribute our part to a wider world. When our mission, our vision, and our own developed open DXP (Dropsolid Experience Cloud) are being embraced by big organizations like Toerisme Vlaanderen and Boerenbond, we celebrate and are only motivated to continue our open journey.
Connecting with our customers, our people, and our vision. Throughout the past year, we’ve only gotten better at it. Last year we’ve prepared ourselves for further growth in all areas, and already laid our solid foundations in 2021. Want to connect with Dropsolid? Read on to find out what steps we took last year.